AgenVIO

What you can build with AgenVIO

Conversational AI agents for customer support, sales, internal assistance, and operations. Each agent is designed to solve specific problems and generate measurable value.

Customer support agent

Reduce the load on the support team with an AI agent that answers frequent questions, solves common problems, and handles requests 24/7. The agent is trained on the company knowledge base and can hand off to a human operator when necessary.

Business value:

  • Response time reduction under 30 seconds
  • 24/7 support available without additional costs
  • Reduction of repetitive tickets up to 70%
  • Improved customer satisfaction

Pre-sales and commercial agent

Accelerate the sales process with an agent that qualifies leads, answers questions about products and services, and collects structured information. Integrated with CRM to automatically update the pipeline.

Business value:

  • Immediate responses to prospects
  • Automatic lead qualification
  • Always updated pipeline
  • No missed opportunities

Internal knowledge agent

Make company knowledge accessible to all teams. Documents, procedures, policies, and internal know-how available in a simple and controlled way. Reduces repetitive requests and supports onboarding and training.

Business value:

  • Quick access to company knowledge
  • Reduction of repetitive internal requests
  • Support for onboarding and training
  • Consistency in responses

Operations and processes agent

Automate operational processes by interpreting unstructured inputs (email, PDF, WhatsApp) and integrating them with business systems. Reduces manual work, errors, and bottlenecks in operational flows.

Business value:

  • 95% error reduction
  • 80% processing time reduction
  • Fully traceable processes
  • Unlimited scalability

Available AgenVIO agents

Each agent is configured for a specific domain, based on company knowledge and integrated with existing systems. They are not generic chatbots, but operational components that are controllable, monitorable, and designed for professional use.

AI Agent for Customer Support

A dedicated AgenVIO agent for customer assistance, trained on the company knowledge base and designed to respond consistently and reliably.

  • Private and customizable knowledge base
  • Tone and response style control
  • Escalation to human operator when necessary

AI Agent for Pre-Sales and Commercial

Supports customers and prospects by answering questions about products and services, collecting information, and qualifying requests.

  • Immediate and consistent responses
  • Structured qualification of requests
  • Integration with CRM and commercial systems

Multichannel Conversational Agent

A AgenVIO agent distributed across website and communication channels, with unique and centralized logic.

  • Consistent experience across multiple channels
  • Centralized conversation management
  • Complete control over responses and flows

AI Agent for Company Knowledge

Makes documents, procedures, policies, and internal know-how accessible in a simple and controlled way.

  • Quick access to internal knowledge
  • Reduction of repetitive internal requests
  • Support for HR teams, operations, and onboarding

AI Agent for Analysis and Insights

Analyzes conversations and requests to identify patterns, recurring themes, and improvement opportunities.

  • Automatic identification of main topics
  • Qualitative analysis of requests
  • Support for operational decisions

AI Agent for Operations

An agent specialized in interpreting unstructured inputs and supporting operational processes.

  • Interpretation of complex information
  • Support for internal operational flows
  • Integration with business systems

Who is it for AgenVIO

AgenVIO is designed for SMEs that want to optimize costs by implementing solutions that save time and increase operational efficiency.

Customer service team

Reduce repetitive workload and improve response times. AI agents handle frequent questions, leaving the team more time for complex cases.

  • 24/7 support without additional costs
  • Reduction of repetitive tickets
  • Improved customer satisfaction

Sales teams

Accelerate the sales process with automatic lead qualification and immediate responses to prospects. Always updated pipeline and no missed opportunities.

  • Immediate responses to prospects
  • Automatic lead qualification
  • CRM integration

Operations and backoffice

Automate manual processes and reduce errors. Interprets unstructured inputs, extracts data, and integrates with business systems for more efficient operational flows.

  • Error and manual work reduction
  • Traceable and governed processes
  • Integration with existing systems

SMEs

Solutions designed for companies that want automations in production, not slides. Integration with existing processes and measurable results.

  • Rapid implementation
  • Measurable ROI
  • Complete control

Useful resources

Discover how the platform works AgenVIO, or check out the FAQ.

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