The platform 
Create, govern, and integrate AI agents based on company knowledge.
How it works
AgenVIO is a complete platform for creating and managing conversational AI agents. Every component is designed to provide control, visibility, and integration with existing business systems.
AI Agents
Specialized AI agents that answer questions, handle requests, and interact with users. Each agent is configured for a specific domain and uses the company knowledge base to respond accurately.
- Customizable configuration
- Tone and style control
- Multi-channel: chat, email, WhatsApp
Knowledge Base
Centralized and always up-to-date company knowledge. Documents, websites, and content are automatically indexed and used by agents to respond precisely and contextually.
- Document and website upload
- Automatic indexing
- Real-time updates
Tools
Controlled operational capabilities that allow agents to act on business systems. Every action is traceable, governed, and consistent with company processes.
- Send data to business systems
- Create and update tickets
- Handoff to human operator
Monitoring and control
Complete dashboard to monitor conversations, performance, costs, and usage. Complete history, real-time metrics, and granular control over every interaction.
- Interactive dashboard
- Complete conversation history
- Cost and usage control
The platform in action
Complete control over agents, conversations, knowledge base, and integrations. An intuitive dashboard to create, monitor, and manage your AI infrastructure.
Main dashboard
Complete platform overview: real-time metrics, agent status, active conversations, and resource usage. Everything you need to monitor your AI infrastructure in a single view.
AI Agents Management
Create, configure, and manage your AI agents. Customize behavior, tone of voice, associated knowledge base, and communication channels. Each agent is configured for a specific domain.
Knowledge Base
Upload documents, websites, and content. The knowledge base is automatically indexed and used by agents to respond precisely and contextually. Real-time updates.
Conversation Monitoring
Complete history of all conversations. Analyze performance, user satisfaction, response times, and costs per conversation. Data export and in-depth analysis.
Live Monitoring
View conversations in real-time. Monitor active interactions, identify issues immediately, and intervene when necessary. Complete control over every interaction.
Tools and Integrations
Configure tools that allow agents to act on business systems. Integrations with CRM, helpdesk, business systems, API integrations, and webhooks. Everything configured from a single interface.
Visual Builder
Create workflows and automations with an intuitive visual interface. Define flows, conditions, and actions without writing code. Perfect for customizing agent behavior.
Settings and Configuration
Complete platform configuration: security, API keys, webhooks, notifications, and preferences. Granular control over every aspect of the platform.
Available tools
AgenVIO Agents can use these tools to interact with business systems.
CRM
Integrations with customer and sales management systems
Messaging
Connections with instant communication channels
Integrations with email marketing and automation platforms
Automation
Connections with workflow and automation tools
AI and LLM
Integrations with artificial intelligence models
Cloud and Storage
Connections with cloud and storage services
Security and compliance
Data security is a priority. AgenVIO is designed to meet the highest security and compliance standards.
- GDPR complianceFull GDPR compliance. Data remains the property of the customer and is managed according to European regulations.
- Secure infrastructureHosting on secure cloud infrastructure with automatic backups and disaster recovery.
- End-to-end encryptionAll data is encrypted in transit and at rest. Protected access with multi-factor authentication.
- Granular access controlRole and permission management to control who can access which features and data.
- Audit and traceabilityComplete logs of all operations for audit and regulatory compliance.
Platform features
A complete platform for creating, managing, and monitoring conversational AI agents.
Every feature is designed to provide control, visibility, and integration with existing business systems. It's not just a chatbot builder, but an operational platform for AI agents in production.
Knowledge Base
Centralize company knowledge and make it accessible to AI agents.
- Document and website upload
- Automatic indexing
- Real-time updates
- Advanced semantic search
Integrations
Connect the platform to your existing business systems.
- Integrations with CRM, helpdesk, email
- Custom APIs and webhooks
- Pre-configured connectors
- Real-time data synchronization
Monitoring
Monitor performance, costs, and usage in real-time.
- Interactive dashboard
- Real-time metrics
- Conversation analysis
- Customizable reports
Security
Security and compliance built into the platform.
- GDPR compliance
- End-to-end encryption
- Granular access control
- Audit and traceability
Useful resources
Discover Agents and use cases, or check out the Frequently Asked Questions.
Book demo to see the platform in action